Legal notice

Publisher

The teluvio.com site and the Teluvio service are published by JM Family Vision ENT LLC, a Florida limited liability company, 5610 Tangerine Avenue South, Gulfport, FL 33707, USA — registration number L24000257765. Contact: [email protected].

Publishing director: Jeremy Zimmermann.

EU representative (Art. 27 GDPR): SAS NEONOVA (share capital €1,000, RCS Orléans 941 352 221, VAT FR33941352221), 207 rue Bernard de la Rochefoucauld, 45450 Fay-aux-Loges, France — [email protected].

Hosting

The site and the application are hosted by Railway Corporation, 548 Market St PMB 68956, San Francisco, CA 94104, USA — railway.com. The database is hosted by Supabase Pte. Ltd., 65 Chulia Street #38-02/03, OCBC Centre, Singapore 049513 — supabase.com, [email protected]. Data is stored on servers located in the European Union.

Intellectual property

This whole site — structure, text, graphic elements, the Teluvio brand — is protected by intellectual-property law. Any reproduction or representation, in whole or in part, without prior written authorisation is prohibited.

Personal data

The processing of your data and your callers' data is described in the Privacy Policy. For any request relating to your data, write to [email protected]. EU residents have the right to lodge a complaint with the CNIL, the French data-protection authority.

Cookies

This site uses Google Analytics (GA4) for audience measurement: it sets cookies in your browser and sends browsing data to Google. It is not used for targeted advertising. Only with your consent to the «Advertising» purpose, chosen separately from audience measurement, the site also loads Google Tag Manager and Meta's pixel (Facebook, Instagram): they set cookies ("_fbp", 90 days) and send Meta the pages viewed and the fact that the contact form was sent, not its content, to measure how well our ads perform. None of those cookies is set until you accept the banner, and you can change your choice at any time. If you pick a language with the FR/EN switch, the site sets one functional cookie, "site_lang" (value "fr" or "en", kept for 12 months), solely to remember that choice; it is not used for tracking and needs no consent. The application, at app.teluvio.com, uses your browser's local storage to keep your session — which is strictly necessary for the service and is not audience measurement. Only its sign-up and set-up pages measure their audience, with the same tool, on the same terms and under the same choice; no other page of the application is measured. That choice is kept for six months in one cookie, "cc_consent", shared by the site and the application; it only remembers the choice and needs no consent. Only with your consent, a second cookie, "cc_attr", remembers for 90 days where your first visit came from (campaign, referring site, landing page), so we know how you found us if you write to us; it is deleted if you change your choice.

Liability

The information on this site is provided for guidance and may change. The terms applicable to the provision of the service are the Terms of Service, accepted by the account administrator at sign-up.