It answers calls
The assistant picks up on the first ring, understands what the caller wants, answers from what you've taught it about your business, and transfers to the right person when needed.
AI assistant · Phone
No more calls left unanswered
Teluvio answers your calls 24/7. It figures out what the caller wants, answers from what you've taught it about your business, and leaves you a complete lead record — evenings, weekends, holidays and vacations included.
24/7Calls handled, nights and holidays included
0 sWait: the assistant answers on the first ring
< 1 hTo set up the assistant end to end
100%Of calls logged, summarized and attached to a lead
What Teluvio does
An assistant that answers for you, whatever your line of work
Whether a customer calls with a question, to book an appointment or to ask for a quote, the call lands in the same place, already qualified. You get the business, not the chore.
It qualifies the request
A question about your hours, a quote, an appointment: the assistant asks the right questions and knows what it must not promise on your behalf.
It leaves you a lead record
Every call becomes a lead in a prioritized pipeline, with its summary and the next step. You know who called and why, without ever picking up.
After the call
The call is only the beginning
Every request lands in the same place, already qualified and prioritized. You get the business, not the chore of sorting through your messages.
Every request, one inbox
No double entry, and no duplicate when a customer calls back.
A pipeline that prioritizes for you
The hottest and the oldest requests rise to the top on their own. Nobody slips through the cracks.
A knowledge base
Your hours, your services, your answers to common questions: the assistant uses them to answer, never to make things up.
You decide what it says
Its name, its voice, its tone, what it transfers and to whom: everything is adjustable and applies to the next call.
Getting started
Up and running the same day
The setup journey walks you through it section by section, and tells you at each step what is left to do. You can stop and pick it up again later.
You create your account
A few minutes, and the plan that fits your call volume.
You set up the assistant
Its first name, its voice, your number, your hours, and who it transfers to.
You give it your answers
The questions that keep coming up, your services, your terms: the knowledge base it uses live on the call.
You publish the number
Your own, forwarded by your rules, or a dedicated number the assistant picks up every time.
Frequently asked questions
What people ask us most
What exactly is Teluvio?
A customer-request management platform, with an AI assistant that answers the phone for you. Every call is centralized, qualified and tracked in a prioritized pipeline. It isn't an automated phone menu that wastes your customers' time: it's an assistant that actually answers them, based on what you've taught it about your business. See the features.
Is it a fit for my business?
Teluvio is for any business that gets calls from customers or prospects — tradespeople, professional practices, agencies, retail shops, service providers. The plan follows your call volume, and every account has its own assistant, its own knowledge base and its own users.
Do I have to change my phone number?
Only if you want to: it's your choice. Either we assign you a dedicated number, on which the assistant picks up every time; or you keep your current number and forward us the calls you choose — always, outside business hours, or only when nobody picks up. You can change later.
How does the assistant know my business?
You give it your answers to common questions, your hours, your services and your terms in a knowledge base: the assistant answers from it live on the call, and never makes up what it doesn't know.
Can I decide what it says?
Yes. Its first name, its voice, its tone, what it should answer to common questions, what it must not promise, when it transfers and to whom. Everything can be changed at any time and applies to the next call.
What about my customers' data?
It stays yours. Your account is isolated at the database level, roles limit who sees what, and the platform includes exporting and erasing a customer's data on request, with a configurable retention period.