The name and the voice
Choose how your assistant introduces itself and how it sounds on the phone.
Features
An assistant that answers, qualifies and hands off
Teluvio picks up your calls, understands what the caller wants, answers from what you've taught it about your business, and passes a qualified request to the right person.
Picks up 24/7
No call is ever left hanging, evenings, weekends and holidays included.
Answers from your answers
Your hours, your services, your terms: the assistant uses them to answer, never to make things up.
Qualifies every call
Reason, urgency, contact details: every request arrives already sorted in your pipeline.
Transfers by your rules
To you, to a colleague, or not at all: you decide who gets what, and when.
One record per request
Summary, contact details, next step: nothing gets lost between the call and the callback.
Call recording
Every call is recorded and available to review, along with the summary the assistant wrote.
How it works
What the assistant does, call after call
It picks up
On the first ring, it introduces itself and listens to what the caller wants.
It answers or qualifies
A common question gets an immediate answer; a specific request is qualified for the right person.
It transfers when needed
By your rules: to you, to a colleague, or it offers a callback.
It leaves a record
Call summary, contact details, next step: it's all in your pipeline before you've even hung up on your end.
What you set up yourself
Everything can be changed at any time and applies to the next call.
The knowledge base
Your hours, your services, your answers to common questions.
Call transfer
To whom, when, and what it says before putting the call through to you.